Service Request Ticket - # 38815

Service Request Information

CONTACT Name Laux, Tami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2010 04:08 PM
Department Student Health & Counseling Center Phone 88850
Location Email lauxt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100182[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 49D6NM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8C:04:79

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 10, 2010 04:10 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Aug 25, 2010 08:33 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Aug 13, 2010 04:08 PM 
NEED BY MID-AUGUST according to Request so 
install as soon as possible.  I just recieved tit 
today.  This station wa ordered by Luis Rosa for 
a general Front Office station, you can use Tammy 
Laux or Luis Rosa as a point of contact.  Please 
ask them who should have admin rights to use this 
station.  The station is is tne counter in front 
of my Desk with Invoice and setup form.
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