Service Request Ticket - # 38822

Service Request Information

CONTACT Name Slaughter, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 16, 2010 02:28 PM
Department Library & Media Services Phone 88889
Location Email slaughtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070152[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. G3GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Adobe Acrobat Pro v9 from P0076561

Wired NIC 00:1A:A0:52:F8:6C


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public

Entered by Date Memo
Tricia Flaherty Aug 23, 2010 10:56 AM
Status changed from (1) Pending to (5) Completed
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Lance Jewett Aug 23, 2010 10:56 AM
done
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Lance Jewett Aug 23, 2010 10:38 AM
Task reassigned to Lance Jewett.
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Lance Jewett Aug 23, 2010 10:38 AM
Gabe and I installed 9 Pro
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Tricia Flaherty Aug 16, 2010 02:28 PM
These licenses were ordered by Kelly
Slaughter(LIB209B) to be installed on
W#20070152(HL117 CD unit-student worker) and
W#20070166(HL209 CM unit - Student Worker 4)
Installer and S# can be found at T:\Adobe
Acrobat\Acrobat 9 Pro
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