Service Request Ticket - # 38828

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2010 11:09 AM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060264[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. n/a Location Martha Villegas-Gutierrez

CPU Pentium D, 3.40GHz,800MHz


OS Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A9:0C:2F

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Aug 17, 2010 12:53 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Aug 17, 2010 12:53 PM 
she restarted her computer and everything was fine.
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Brian Berkley Aug 17, 2010 11:59 AM 
Task reassigned to Gabriel Thrash.
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Kevin Elmore Aug 17, 2010 11:09 AM 
When she starts up her computer, it gives her a
"No boot device available" error.
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