Service Request Ticket - # 38833

Service Request Information

CONTACT Name Amerson, Ingrid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2010 12:17 PM
Department The Research Institute Phone 88334
Location Email amersoi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070445[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag 5VC61F1 Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 5VC61F1 Location ITC Hallway (was I. Amerson, TR)

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows dongraded to XP Pro sp2, Office from TRI site license

Wired NIC 00:1A:A0:6F:CF:D3

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joshua Johnson Aug 17, 2010 01:22 PM 
Task reassigned to Self Resolved.
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Joshua Johnson Aug 17, 2010 01:22 PM 
Status changed from (1) Pending to (5) Completed
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Joshua Johnson Aug 17, 2010 01:22 PM 
called and said that it is working now
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Joshua Johnson Aug 17, 2010 12:17 PM 
needs to have some help with setting up the idrive
after the migration. She would like to have
someone show her how to go about fixing this.The
blog is confusing to her

she will be her 130 today
she is in todd 119

Todd 119
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