Service Request Ticket - # 38836

Service Request Information

CONTACT Name Thomas, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2010 04:24 PM
Department The Research Institute Phone 5413460593
Location Email thomasc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091534[Edit Inv] (opens in a new window) Bldg/Room OFF Remote User
Service Tag Description Apple MacBook Pro, 15-inch, aluminum #Z0J6
Serial No. W80240XVAGZ Location Cathy Thomas

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Unknown Software MS Office 2008 for MAC from P0075469, Adobe Design Std CS5.5 MAC from P0072550, Filemaker Pro license on Maint(current v12) from P0080905. SPSS Statistics v.20 Std Auth user from P0084830 renewed on P0097583(expires MAY2016),

Wired NIC C4:2C:03:0C:9C:02


Wireless NIC 90:27:E4:F1:AA:61


Bluetooth NIC 90:27:E4:F1:9A:48

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Aug 24, 2010 11:38 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Aug 24, 2010 11:38 AM 
Actually I just finished loading and registering
with SPSS
so we are complete
THANKS
cathy
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Brian Berkley Aug 24, 2010 11:21 AM 
 Cathy,

Any news on your SPSS CD problem?
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Katie Halvorson Aug 18, 2010 12:12 PM 
****This is an email****
I have contacted the SPSS help desk --- I
transferred the install file via the server (I-drive?)
it still will not install
I'll keep you posted
cathy
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Brian Berkley Aug 17, 2010 04:42 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Aug 17, 2010 04:42 PM 
asked her to try disk in another mac, and if other
disks worked in her laptop
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Joshua Johnson Aug 17, 2010 04:24 PM 
****This is an email****


On 08/17/10 16:20, Cathy Thomas wrote:
> Is there some reason why SPSS grad pack  18 (I
purchased for school and work) will not install on
my laptop #20091534[Edit Inv]
>
> Thanks
> cathy
>
>
> Cathy Thomas
> Center on Brain Injury Research and Training
> Teaching Research Institute
> 99 West 10th Avenue, Suite 370
> Eugene, OR 97401
>
> 541-346-0593
> thomasc@wou.edu
>
>
>

-- 
Service Request Desk Rep
503-838-8925
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