Service Request Ticket - # 38841

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2010 11:33 AM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100095[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8500 (3.16Hz,6M,1333FSB)
Serial No. 278TMM1 Location PDR

CPU Unknown


OS Unknown Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8B:08:6E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Brian Berkley Aug 20, 2010 01:15 PM 
Task reassigned to Todor Todorov.
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Brian Berkley Aug 20, 2010 01:14 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Aug 20, 2010 12:11 PM 
Gabe and Todor completed this.  Good work guys.
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Nathan Higginbotham Aug 19, 2010 09:45 AM 
Waiting for Richard to check the Image for this
machine so we can get them going.
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Brian Berkley Aug 18, 2010 03:21 PM 
Task reassigned to UCS Tech.
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Brian Berkley Aug 18, 2010 03:21 PM 
Priority changed from (3) Priority to (2) High Priority.
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Brian Berkley Aug 18, 2010 03:21 PM 
Check the 755 image for HL, and if it is equal to
the apsc image for this hardware, then use the
apsc image on them and get them deployed to the
library asap.
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Tricia Flaherty Aug 18, 2010 12:01 PM 
Task reassigned to Brian Berkley.
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Tricia Flaherty Aug 18, 2010 12:01 PM 
These stations are ready to be imaged and deployed
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Tricia Flaherty Aug 18, 2010 11:59 AM 
These stations are stacked in the Fee payment
hallway on a table with boxes of keybrd/mice,
cables and accessories
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Tricia Flaherty Aug 18, 2010 11:33 AM 
There is 17 PC Optiplex 960 stations that need to
be imaged for use in HL Ref 1St floor Common area.
Monitors with All-in-one stands won't arrive until
after Sept 1st.
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