Service Request Ticket - # 38842

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2010 12:24 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100058[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i3-3.06GHz #Z0JL
Serial No. W80322L6DNM Location PDR

CPU Intel Core i3(3.06GHz, 4MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software Apple Final Cut Express ordered with systems S# LISTED ON T DRIVE, Microsoft Office for Mac 2008 from P0076561, Adobe Master Coll. CS5 MAC P0076844, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC C4:2C:03:2E:B7:34


Wireless NIC D8:30:62:64:FA:B6


Bluetooth NIC 78:CA:39:BE:8D:BA

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Tricia Flaherty Sep 16, 2010 04:28 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Sep 16, 2010 04:28 PM 
The scanners still need to be setup and older 
ones brought back to me and Trash from Smart 
Board needs to be brought over and marked as 
Trash so custodial will take it away.
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Samantha Brubaker Sep 16, 2010 08:02 AM 
Status changed from (1) Pending to (5) Completed
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Samantha Brubaker Sep 16, 2010 08:02 AM 
this is done
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Tricia Flaherty Aug 23, 2010 04:22 PM 
There is also five Epson scanners in the fee 
paymetn hallway
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Samantha Brubaker Aug 23, 2010 03:16 PM 
This image is ready. I think we may be upgrading
the lab to CS 5 before fall term though and I only
have CS4 on the image, so you may want to hold off
for now.
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Tricia Flaherty Aug 23, 2010 09:53 AM 
The remain iMAcs have all been tagged and 
inventoried as of Friday, most were taken over to 
ITC001 but there are 5 along with a box of 
keyboard and mice still in fee payment hallway
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Tricia Flaherty Aug 18, 2010 12:25 PM 
Task reassigned to Richard Kavanagh.
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Tricia Flaherty Aug 18, 2010 12:25 PM 
Richard there is 1 onof these NEW iMac i3s on the 
counter in ITC008 for you to build image on.
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Tricia Flaherty Aug 18, 2010 12:24 PM 
There will be 25 new iMac stations(1 iMac on the 
instructor's console) and 5 new Epson scanners to 
replace the exsisting ones.  I have 
unboxed/inventoried one of these stations so far 
and placed it on counter in ITC 008  so that you 
could use it for new image build. Software:
Apple Final Cut Express ordered with systems S# 
LISTED ON T DRIVE, Microsoft Office for Mac 2008 
from P0076561, need to look over current ITC001 
stations as a lot of extra software pieces have 
been added along the way including freeware.
I will be working on unboxing the remaining 
stations this week and will update this task when 
the rest are ready to be imaged.
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