Service Request Ticket - # 38851

Service Request Information

CONTACT Name Finlay, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2010 11:29 AM
Department Service Learning & Career Development Phone 88432
Location Email finlaym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081160[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag GB3D5J1 Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GB3D5J1 Location was Career Services General Use Station

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070962

Wired NIC 00:24:E8:1B:5F:6A

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Aug 19, 2010 01:46 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Aug 19, 2010 01:46 PM 
****This is an email****
Brian,

It worked perfectly, thank you very much!

-Michael
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Brian Berkley Aug 19, 2010 12:48 PM 
Michael,

Go to start, run and type:
\\plowking\office2k7\setup.exe

Click OK.

When it is done, it will tell you.

I will be in a meeting from 1-3PM, and will call
you when I am done to follow up.

Thanks,
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Joshua Johnson Aug 19, 2010 11:30 AM 
He does have it purchased when he got his system.
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Joshua Johnson Aug 19, 2010 11:29 AM 
His computer does not have the newest Microsoft
office programs. He would like to have them
installed onto his computer.
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