Service Request Ticket - # 38886

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 23, 2010 04:37 PM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060062[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 Pent. 4, with 3.2GHz,2M,800MHz FSB
Serial No. GM2MBB1 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0058161

Wired NIC 00:13:72:DB:75:55

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 07, 2010 02:09 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 07, 2010 02:09 PM 
This computer has been replaced with another one
and will be replaced with a permanent one in the
future.
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Teresa Hutchinson Aug 27, 2010 08:29 AM 
****This is an outgoing email****
Hi Arne,

We were just emailing you regarding a service 
request that we have for you/ (#38886)

Instructor station in NS103 will not even turn on.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks,
Teresa Hutchinson
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Public
Brian Berkley Aug 24, 2010 10:18 AM 
Task reassigned to Adam Wehner.
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Brian Berkley Aug 24, 2010 10:18 AM 
USB port is broken, system out of warranty, put in
adam's desk for repair
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Kevin Elmore Aug 23, 2010 04:37 PM 
Instructor station in NS103 will not even turn on.
 He says he really needs it for tonight's meetings.
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