Service Request Ticket - # 38898

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2010 01:16 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071163[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 9N8SFG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066324 installed as Office 2007

Wired NIC 00:1E:C9:72:D9:BE

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Aug 26, 2010 09:40 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Aug 25, 2010 03:03 PM 
Cara is available the rest of the day and all day 
tomorrow or Friday morning.
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Todor Todorov Aug 25, 2010 02:45 PM 
Task reassigned to Todor Todorov.
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Todor Todorov Aug 25, 2010 02:45 PM 
called and left a vm asking for available day and time
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Joshua Johnson Aug 24, 2010 01:16 PM 
Cara is wondering if there needs to be a program
installed on her computer for the bi query or if
there is a program on the network that she could
use. She needs to have it for a class that she is
taking so that she could practice using it.

88148
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