Service Request Ticket - # 38902

Service Request Information

CONTACT Name UCS, Tech   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2010 03:01 PM
Department University Computing Solutions Phone 88654
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050365[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000 Intel Pentium M, 1.73GHz/2MB,533MHz
Serial No. 3Y6GG81 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0054493

Wired NIC 00:12:3F:E8:AD:08


Wireless NIC 00:13:CE:1A:4D:60

TECHS Submitted by Gabriel Thrash Contact gthrash08@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

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Entered by Date Memo
Gabriel Thrash
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Gabriel Thrash Aug 30, 2010 08:16 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Aug 30, 2010 08:16 AM 
done.
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Michael Ellis Aug 25, 2010 10:57 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Aug 24, 2010 03:02 PM 
Task reassigned to Michael Ellis.
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Gabriel Thrash Aug 24, 2010 03:01 PM 
Need laptops wireless mac address taken out of the
system, because it keeps taking us to the web page
where you login.  Its a laptop for the library
that goes in Roy Bennetts office.  It is paid for
wireless. Its just not letting the internet
connect.  mac address is: 00-13-CE-1A-4D-60
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