Service Request Ticket - # 38980

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 31, 2010 03:45 PM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091154[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. J59RRL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0075007, BrainTrain IVA+Plus and IVA-AE Test Battery II v2010.12 from P0076668

Wired NIC B8:AC:6F:7D:03:3A

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Sep 02, 2010 09:11 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Sep 02, 2010 09:11 AM 
Went over and installed the software for him.
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Teresa Hutchinson Sep 02, 2010 09:04 AM 
Ken called and I transferred him to Gabe.
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Gabriel Thrash Sep 02, 2010 08:23 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Sep 02, 2010 08:22 AM 
called and left vmail.
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Joshua Johnson Aug 31, 2010 03:45 PM 
Ken has a computer testing software that he would
like to have installed on his computer. He will be
in his office after 11 tomarrow and will be here
tell 430-5 today. He would like this on his computer.

88751
ED 230
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