Service Request Ticket - # 38998

Service Request Information

CONTACT Name Hendrickson, Angela   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2010 03:26 PM
Department Center for Academic Innovation Phone 88042
Location Email hendrica@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070971[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag Description Dell Latitude D630, 2.40GHz, 4M L2 Cache, 800MHz
Serial No. 1mzdbg1 Location Dawn Brown, MIA 6/15/23

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Windows XP Pro Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0065983

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:7B:C2:51

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Sep 10, 2010 02:41 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Sep 10, 2010 02:15 PM 
called them, they said that a student worker is
coming to pick it up this afternoon. it's sitting
at the help desk
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Todor Todorov Sep 03, 2010 12:36 PM 
left a VM letting them know that it is ready and
asking them when we can take it back to them
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Todor Todorov Sep 03, 2010 10:45 AM 
The laptop has been fully updated
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Todor Todorov Sep 01, 2010 03:50 PM 
Task reassigned to Todor Todorov.
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Teresa Hutchinson Sep 01, 2010 03:29 PM 
The laptop is on the counter across from the sink 
by Tricia's desk
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Teresa Hutchinson Sep 01, 2010 03:26 PM 
Just the office laptop that everyone shares that 
needs updates/Sophos.
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