Service Request Ticket - # 39028

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 03, 2010 08:20 AM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070671[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag C9R0YF1 Description Dell OptiPlex 755, 2.66GHz, 4M, VT, 1333MHz FSB
Serial No. C9R0YF1 Location was Physical Plant

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065150,

Wired NIC 00:1E:C9:61:48:1E

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 07, 2010 03:00 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 07, 2010 03:00 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 07, 2010 03:00 PM 
all is well. thanks.

bv

Brian Berkley wrote:
>  Bruce,
>
> I can log into TS4 without issue, please call me
when you return to your office.
>
> Thanks,
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Nathan Higginbotham Sep 07, 2010 11:33 AM 
Task reassigned to UCS Tech.
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Nathan Higginbotham Sep 07, 2010 11:01 AM 
Task reassigned to Nathan Higginbotham.
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Gabriel Thrash Sep 07, 2010 10:35 AM 
called and left vmail.
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Emily Kavanagh Sep 03, 2010 10:25 AM 
Priority changed from (3) Priority to (2) High Priority.
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Emily Kavanagh Sep 03, 2010 08:20 AM 
Cannot logon to the network. The computer freezes 
after he tried to log on. He says the issue is 
with TS 4
88672
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