Service Request Ticket - # 39053

Service Request Information

CONTACT Name Lincicum, Shirley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2010 09:32 AM
Department Library & Media Services Phone 88890
Location Email lincics@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070554[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 219l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260

Wired NIC 00:1A:A0:7B:9A:5E

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 07, 2010 12:57 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Sep 07, 2010 12:57 PM 
Brian,

Thanks for the instructions. After an awkward
(automatic?) reboot, it appears that I now have
Office 2007.

Shirley
Add Attachment
Brian Berkley Sep 07, 2010 10:50 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Sep 07, 2010 10:50 AM 
Shirley,

If you have admin rights on your computer, you can
do this yourself.

Go to Start, Run and type:
\\plowking\office2k7\setup.exe

Click OK.

It will upgrade Office from 2003 to 2007.

Please let me know if you need further assistance.

Thanks,
 Add Attachment
Kevin Elmore Sep 07, 2010 09:34 AM 
she says giving a call that you're on your way
would help with access to her office.
 Add Attachment
Kevin Elmore Sep 07, 2010 09:32 AM 
After being on sabbatical, she would like her MS
Office upgraded.
 Add Attachment