Service Request Ticket - # 39054

Service Request Information

CONTACT Name Bartlett, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2010 09:33 AM
Department Athletics Phone 88531
Location Email bartlej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050078[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag 8S2WW71 Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 8S2WW71 Location

CPU Pentium 4-3.2GHz


OS Software

Wired NIC 00:12:3F:8F:C1:31


TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public

Entered by Date Memo
Nathan Higginbotham Sep 09, 2010 04:06 PM
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Sep 09, 2010 04:06 PM
Doing a Defrag and cleanup disk. Ready to go.
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Kurt San Agustin Sep 09, 2010 02:38 PM
Called in and just wanted to let Nathan know that
he called in.
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Nathan Higginbotham Sep 09, 2010 02:07 PM
Task reassigned to Nathan Higginbotham.
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Teresa Hutchinson Sep 09, 2010 12:29 PM
Nathan let me transfer him back to him to talk to 
him.
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Teresa Hutchinson Sep 09, 2010 12:27 PM
Device driver got stuck in an loop, beginning 
dumping info to disk.
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Teresa Hutchinson Sep 09, 2010 12:26 PM
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Sep 09, 2010 12:26 PM
Has a message now that says the computer is being 
shut down.
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Teresa Hutchinson Sep 07, 2010 09:34 AM
88914 is still a good number for contact.
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Teresa Hutchinson Sep 07, 2010 09:33 AM
John is trying to send an attachment in email but 
it's saying the file is to large.  It's also 
taking a long time to open up files.  Files are 
coming up in different colors on his desktop.  
Just seems to be weird.
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