Service Request Ticket - # 39060

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2010 10:54 AM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091633[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag CL95KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. CL95KM1 Location

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:59:C6

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Sep 14, 2010 10:54 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Sep 14, 2010 10:54 AM 
Took back computer. She is going to keep it for
that program.
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Emily Kavanagh Sep 14, 2010 10:39 AM 
She just called I tried to reach a tech but no 
one answered
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Emily Kavanagh Sep 14, 2010 09:30 AM 
She has the disks for PDDBI please call 
Please call Nancy at 8808
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Nathan Higginbotham Sep 07, 2010 11:41 AM 
taking this back to the office to check it for the
software.
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Nathan Higginbotham Sep 07, 2010 11:35 AM 
Task reassigned to Nathan Higginbotham.
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Kevin Elmore Sep 07, 2010 10:59 AM 
The wou# of the old computer (the one with
pddbi)is: 20041046[Edit Inv] and is in TODD 205.
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Kevin Elmore Sep 07, 2010 10:56 AM 
The software was on a shared computer (shared with
Cindi Mafit 88792)and needs to be moved to
Nancy's.  There is only one user allowed on their
license.
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Kevin Elmore Sep 07, 2010 10:54 AM 
****This is an email****
We have a computer in Todd Hall that we need to
transfer files over to Nancy Ganson's computer in
Todd 203.  Please contact Nancy Ganson for
computer numbers and more information on what
needs to be transferred.  Her phone number is 8-8808.
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