Service Request Ticket - # 39067

Service Request Information

CONTACT Name Stalley, Jackson   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2010 01:29 PM
Department Library & Media Services Phone 88894
Location Email stalleyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070162[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 87GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, FileMaker Pro 11 from P0082550, Adobe Design Prem CS5.5 WIN from P0083671

Wired NIC 00:1A:A0:53:02:4E


TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Sep 20, 2010 03:00 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Brian Berkley Sep 20, 2010 03:00 PM
Brian,

Thanks for the follow up on this. I am keeping
2003 on one of my machines and 2007 on the others
until we get our procedures and in-house stuff to
play nicely with 2007. Once we get that done, i'll
migrate totally to 2007. It is a better product
even if I don't know it very well yet.

Have a great day Brian,

Jackson
Add Attachment
Brian Berkley Sep 20, 2010 12:43 PM
Jackson,

Did you get Office updated to 2007 on the systems
you needed?

Once school gets underway, we should be able to
free up some time to get to see about having both
concurrently on the system.

From a licensing issue, I don't believe it is
allowed, its either one or the other, not both
concurrently.
Add Attachment
Brian Berkley Sep 07, 2010 03:29 PM
Great news because I need it now. However, I have
one question. Is there any way to keep 2003 and
2007 on the same machine. My unit runs a bunch of
scripts and codes using 2003. It will take us some
time to change our code and having both versions
will make the transition easier. Or more painful
and longer. One of the two.

If not, I'll live.

Thanks,
Jackson
Add Attachment
Brian Berkley Sep 07, 2010 01:33 PM
Task reassigned to Brian Berkley.
Add Attachment
Brian Berkley Sep 07, 2010 01:33 PM
If you have admin rights on your computer, you can
do this yourself.

Go to Start, Run and type:
\\plowking\office2k7\setup.exe

Click OK.

It will upgrade Office from 2003 to 2007.

Please let me know if you need further assistance.

Thanks, 
Add Attachment
Teresa Hutchinson Sep 07, 2010 01:29 PM
Priority changed from (3) Priority to (2) High Priority.
Add Attachment
Teresa Hutchinson Sep 07, 2010 01:29 PM
Need asap.
Add Attachment
Teresa Hutchinson Sep 07, 2010 01:29 PM
Jackson doesn't have Excel 2007 - because of 
computer code that needs 2003 but needs needs 
Excel 2007 asap.  Will need on a few machines:
20071062[Edit Inv]
20070164[Edit Inv]
20070144[Edit Inv]

Is now is room 117 not room 209.
Add Attachment