Service Request Ticket - # 39071

Service Request Information

CONTACT Name Kharitonova, Yuliya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2010 02:35 PM
Department Multicultural Student Services Phone 88424
Location Email kharitoy@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091151[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. J59DRL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0075003

Wired NIC B8:AC:6F:7D:03:42

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Brian Berkley Sep 07, 2010 03:21 PM 
Task reassigned to Lance Jewett.
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Brian Berkley Sep 07, 2010 03:21 PM 
network cable was unplugged, Dale was working on
it before
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Brian Berkley Sep 07, 2010 03:21 PM 
Task reassigned to Kyle Digmann.
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Brian Berkley Sep 07, 2010 03:21 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 07, 2010 03:21 PM 
network cable was unplugged, Dale was working on
it before
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Kevin Elmore Sep 07, 2010 02:35 PM 
This is from a note from her supervisor, Anna
Herndandez-Hunter.  There are no further details
at this time.
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