Service Request Ticket - # 39077

Service Request Information

CONTACT Name Schaumburg, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2010 08:21 AM
Department Business Services Phone 88361
Location Email schaumburga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060473[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Business Inkjet 2800DTN printer # C8164A#A2L
Serial No. TH68N5Z016 Location PDR

Model 1PC8164A Hostname wcpc-color.wou.edu
Notes 2nd 250 sheet papery tray, duplexing Ink/Toner Refill

Wired NIC 00:11:0A:F3:81:4C

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Sep 08, 2010 10:09 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Wehner Sep 08, 2010 10:09 AM 
I had to restart the printer and it unjammed itself.
 Add Attachment
Joshua Johnson Sep 08, 2010 08:21 AM 
when trying to print it says that there is a door
open. Ashley looked for about an hour last night
and could not find anything that would be open.
She would like to have someone come and take a
look at the printer.

ITC 111
14011
Add Attachment