Service Request Ticket - # 39085

Service Request Information

CONTACT Name Hedgepeth, Sandra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2010 09:53 AM
Department Creative Arts/Theater-Dance Phone 88739
Location Email hedgepes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031407[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 1.8GHz
Serial No. G8425AQ4QPQ Location PDR

CPU G5-Dual 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0047835, Adobe Creative Suite2 from P0054639

Wired NIC 00:0D:93:2A:F9:50

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 21, 2010 10:16 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 21, 2010 10:16 AM 
I'm working on a new equipment setup for Sandy,
thus I'm marking this task as "completed".
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Lance Jewett Sep 16, 2010 03:01 PM 
Task reassigned to Dale Goodell.
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Lance Jewett Sep 16, 2010 11:42 AM 
She is not there but lenore is gone until around noon.
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Joshua Johnson Sep 16, 2010 11:36 AM 
Task reassigned to Lance Jewett.
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Teresa Hutchinson Sep 15, 2010 07:13 AM 
****This is an email****

Hi Teresa,
I will not be available much of the time so I 
give you permission to enter my office without me.
Thanx, Sandy
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Teresa Hutchinson Sep 14, 2010 02:47 PM 
****This is an outgoing email****
Hi Sandy,

We were just emailing you regarding a service 
request that we have for you. (#39085)

Computer is not connecting to any server or 
network.

We were just checking in to see what dates/times 
might work best for you and we can help with this 
request.

Thanks,
Teresa Hutchinson
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Public
Brian Berkley Sep 09, 2010 09:13 AM 
left VM
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Joshua Johnson Sep 08, 2010 09:53 AM 
Her computer is not connecting to the internet.
She has restarted her computer but it is not
working. Firefox is saying that it can not
connecting to the server. She has also tried to
use safari. None of them are working.

RA 107 
88739
5039314140
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