Service Request Ticket - # 39105

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 09, 2010 10:11 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080625[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Mac Pro, One 2.8GHz Quad-Core Intel Xeon #Z0EM
Serial No. G88492A8XYL Location PDR

CPU One 2.8GHz Quad-Core Intel Xeon


OS MAC OS X 10.5 (LEOPARD) Software MS Office Pro 2008 for MAC from P0068701, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488. (UPGRADED Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Macromedia Studio 8 with Flash Pro from P0058823)Adobe Design Premium CS5 Mac from P0075227 installed as CS4 Design Premium, Upg to Lion from P0081770 and Mt Lion from P0087090, Adobe CS6 Design &Web Prem from P0090067

Wired NIC 00:23:32:2E:32:30

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 09, 2010 10:29 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 09, 2010 10:29 AM 
ty!!! I added this path, and removed the old homev
one.
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Brian Berkley Sep 09, 2010 10:16 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 09, 2010 10:16 AM 
Denise,

From a Mac, select the Go menu, connect to server
and type:

smb://homev.wou.edu/visuanod/visuanod

Your P drive is:

smb://homev.wou.edu/visuanod/public_html
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Teresa Hutchinson Sep 09, 2010 10:11 AM 
Denise can't access her personal folder.  It's 
located on her Mac connected SMB, home, V and 
then connect to the server.
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