Service Request Ticket - # 39130

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2010 12:42 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100204[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 780 Ultra SFF,Intel Core 2 Duo E8400
Serial No. FJ2VNM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0076811 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:AC:33:65

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Sep 21, 2010 09:19 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Sep 21, 2010 09:19 AM 
I imaged it, named it and bound it. Nathan H.
installed Sophos.
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Todor Todorov Sep 21, 2010 09:17 AM 
Task reassigned to Todor Todorov.
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Tricia Flaherty Sep 20, 2010 08:52 AM 
Task reassigned to UCS Tech.
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Tricia Flaherty Sep 10, 2010 12:42 PM 
This is a Smart Classroom Instructor Station for 
OPE 106  It needs to be imaged so that it can be 
ready to go into a new Smart Classroom before 
start of Fall term,  Nathan is the contact but 
when your done you can leave station back on the 
shelf between my desk and restroom so it can be 
ready to pick up when he gets to that classroom 
build.  It will be on that shelf with a New Equip 
form
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