Service Request Ticket - # 39133

Service Request Information

CONTACT Name Gabaldon Winningham, Camila   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2010 01:33 PM
Department Library & Media Services Phone 88653
Location Email gabaldoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090902[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Intel core 2 Duo #Z0J7
Serial No. W80164ZVATP Location PDR

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software Microsoft Office for Mac 2008 from P0074772, Windows license for bootcamp install from P0076841, Microsoft Office Pro Plus 2010 from P0076811 installed as Office 2007 Pro Plus, Camtasia for MACfrom VISA2011002641 and Snagit for MAC from VISA2011002642

Wired NIC 58:B0:35:F4:7C:D1


Wireless NIC F8:1E:DF:EB:B9:75


Bluetooth NIC 58:B0:35:8E:94:12

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 23, 2012 10:38 AM 
Status changed from (4) On Hold to (5) Completed
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Dale Goodell Jan 05, 2011 10:43 AM 
Status changed from (1) Pending to (4) On Hold
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Dale Goodell Oct 13, 2010 09:43 AM 
Virtual Box crashed, so I need to go back to Boot
Camp for the Windows 7 setup.  I'd like to have
this done by 10/20/10.
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Tricia Flaherty Oct 11, 2010 12:10 PM 
Status changed from (5) Completed to (1) Pending
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Tricia Flaherty Oct 11, 2010 12:10 PM 
Dale, Did you pick up old laptop W#20040960[Edit Inv] from 
Roy Bennett?  Its inventory info has not 
changed.  Can you let me know status?
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Dale Goodell Oct 06, 2010 11:04 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Sep 13, 2010 10:33 AM 
Had to revise invoice as I forgot to add a Windows
version of Microsoft Office that was ordered as
well, so make sure to install Office Pro Plus 2007
on the windows side of bootcamp, new invoice is in
your chair
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Dale Goodell Sep 10, 2010 04:15 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Sep 10, 2010 01:41 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Sep 10, 2010 01:33 PM 
This will be on counter in ITC008 with GFA SEtUP
form and Invoice for WIN license, Please talk with
Brian Berkley and Camilia about which version of
windows should be installed(if it is WIN 7 pro
then come see me for the license Product key). 
the Windows is for Library Apps that are WIN only,
so that may affect what the options are.
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