Service Request Ticket - # 39134

Service Request Information

CONTACT Name Avila, Osvaldo   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2010 01:55 PM
Department Student Success & Advising Office Phone 88587
Location Email avilao@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. D4L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A9:0B:37

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Sep 13, 2010 11:40 AM 
Status changed from (1) Pending to (5) Completed
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Emily Kavanagh Sep 13, 2010 11:30 AM 
Task reassigned to Lance Jewett.
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Brian Berkley Sep 13, 2010 09:18 AM 
\\plowking\office2k7\setup.exe

Then update inventory that it has office 2007 on it
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Brian Berkley Sep 13, 2010 09:17 AM 
That's fine then, since 20080485[Edit Inv] is the computer I
use, can I get Office 2007 installed. The other
two can wait.

Thanks,

Osvaldo
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Brian Berkley Sep 10, 2010 03:04 PM 
****This is an email****
Osvaldo,

Only 20080485[Edit Inv] was purchased with a license for
Office 2007.  The other 2 have to have a license
purchased for them.
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Emily Kavanagh Sep 10, 2010 01:55 PM 
Osvaldo Needs Office 2007 on three computers
20060260[Edit Inv]
20060261[Edit Inv]
20080485[Edit Inv]
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