Service Request Ticket - # 39142

Service Request Information

CONTACT Name Malloy, Peggy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2010 08:20 AM
Department The Research Institute Phone 88598
Location Email malloyp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050317[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. GZ5R981 Location PDR

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from TRI Site License, Endnote WIN v.9 from P0054486

Wired NIC 00:12:3F:94:1C:45


TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ucsnetwork@wou.edu 88154

Tracking

Entered by Date Memo
Network Support
Email

Public

Entered by Date Memo
Dave Diemer Sep 17, 2010 04:59 PM
Status changed from (1) Pending to (5) Completed
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Dave Diemer Sep 17, 2010 04:59 PM
Sent Peggy email stating the students account was
compromised and I removed the policy to quarantine
her email.
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Nathan Higginbotham Sep 13, 2010 09:06 AM
Task reassigned to Network Support.
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Teresa Hutchinson Sep 13, 2010 08:21 AM
She also can't unquarantine her messages either.
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Teresa Hutchinson Sep 13, 2010 08:20 AM
Browser: Outlook
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Public
Teresa Hutchinson Sep 13, 2010 08:20 AM
Peggy has a student who emails her and it's been 
treated as spam and it will not let her 
unquarantine the message.  The students's email is
smorgan09.
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