Service Request Ticket - # 39152

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2010 10:25 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20081174[Edit Inv] (opens in a new window) Bldg/Room JEN Baseball Office
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K7444594PDA8S Location Associate Head Coach
TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 07, 2010 12:11 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 07, 2010 12:11 PM 
Th is has been fixed.
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Katie Halvorson Sep 23, 2010 08:36 AM 
Called today and wants to know when this will be
completed.
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Nathan Higginbotham Sep 13, 2010 12:40 PM 
Task reassigned to Adam Wehner.
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Nathan Higginbotham Sep 13, 2010 12:40 PM 
Needs a new motherboard. Tried ram check, video
card switch but nothing works.
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Teresa Hutchinson Sep 13, 2010 10:26 AM 
It just shows a black screen with a logo floating 
around.  Said it won't let her even login or do 
anything and she's tried to power it to see if 
that helps.
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Teresa Hutchinson Sep 13, 2010 10:25 AM 
Can't log in to a computer in her area and needs 
to asap. 
WOU #20081174[Edit Inv]
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