Service Request Ticket - # 39165

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2010 03:44 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060254[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 12L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:96

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Sep 13, 2010 04:26 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Sep 13, 2010 04:26 PM 
I got it working, HD doesnt sound the best. It
might be on its way out. Told to keep her stuff
backed up.
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Nathan Higginbotham Sep 13, 2010 04:14 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Sep 13, 2010 04:11 PM 
MA 122
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Teresa Hutchinson Sep 13, 2010 03:44 PM 
She is at: 8-8425 - contact phone
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Teresa Hutchinson Sep 13, 2010 03:44 PM 
She unplugged her computer and moved it but needs 
help connecting it back up.  She tried but it's 
not working.
WOU #20060254[Edit Inv]
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