Service Request Ticket - # 39171

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2010 09:26 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090261[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 238h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DA:F0


Wireless NIC 00:24:2C:5B:55:85


Bluetooth NIC 00:25:56:D3:B4:E2

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Sep 15, 2010 01:51 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Sep 15, 2010 01:51 PM 
They were not bound to Mash.
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Nathan Higginbotham Sep 15, 2010 12:31 PM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Sep 14, 2010 10:30 AM 
these are the netbooks. They are still having
problems with the wireless.
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Emily Kavanagh Sep 14, 2010 09:26 AM 
Computers 20090257[Edit Inv] and 20090261[Edit Inv] are unable to be 
logged into the error says that the computers 
cannot log into the domain.
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