Service Request Ticket - # 39177

Service Request Information

CONTACT Name Yang, Neng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2010 11:24 AM
Department International Education & Development Phone 88590
Location Email yangn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100205[Edit Inv] (opens in a new window) Bldg/Room MA 106
Service Tag Description Apple MacBook Air, 13-inch, aluminum #Z0GY
Serial No. W803403U9A8 Location Neng Yang, Asst VP of Int'l Ed&Development

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0076811

Wired NIC D8:30:62:A5:BA:D7


Wireless NIC 7C:6D:62:A6:56:73


Bluetooth NIC 7C:6D:62:A6:53:6A

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 28, 2010 08:23 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dale Goodell Sep 15, 2010 08:24 AM 
Task reassigned to Dale Goodell.
 Add Attachment
Tricia Flaherty Sep 14, 2010 11:35 AM 
Task reassigned to New Equip. Setup.
 Add Attachment
Tricia Flaherty Sep 14, 2010 11:24 AM 
This will be on counter in ITC008 with New equip 
form and Invoice for this laptop as well as the 
one sent up forAmbre a few weeks ago, disk media 
with laptop can be returned to me when done
 Add Attachment