Service Request Ticket - # 39285

Service Request Information

CONTACT Name DeVolder, Norma   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2010 01:08 PM
Department Student Health & Counseling Center Phone 88313
Location Email devoldern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080924[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22in 2209WA monitor
Serial No. CN0H736H728729280NUL Location PDR 2023 Giveaway
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 22, 2010 09:29 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 22, 2010 09:29 AM 
fixed
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Brian Berkley Sep 21, 2010 03:13 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 21, 2010 03:13 PM 
running malware scan with superanti-spyware.com's
portable scanner, and a sophos scan
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Brian Berkley Sep 21, 2010 03:13 PM 
regsvr32.exe "c:\program files\internet
explorer\ieproxy.dll"
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Katie Halvorson Sep 20, 2010 01:08 PM 
88816 is her extension.

New Soft Express says "there is a problem sending
command to the program"

She has tried logging off and logging back on and
it is still bringing up the same message.
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