Service Request Ticket - # 39311

Service Request Information

CONTACT Name Girod, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2010 12:12 PM
Department College of Education Phone 88518
Location Email girodm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20091496[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 1375KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:81:2A:BF


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public

Entered by Date Memo
Nathan Higginbotham Sep 23, 2010 03:08 PM
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Sep 23, 2010 03:08 PM
Installed Power cable
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Nathan Higginbotham Sep 23, 2010 11:28 AM
this one needs networking. Also need to get a
power strip so it can be use.
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Nathan Higginbotham Sep 22, 2010 01:18 PM
Imaging on tech desk
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Dale Goodell Sep 22, 2010 12:03 PM
Task reassigned to Nathan Higginbotham.
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Dale Goodell Sep 22, 2010 09:30 AM
Task reassigned to Dale Goodell.
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Tricia Flaherty Sep 21, 2010 12:12 PM
This will be on counter in ITC 008  note that any
of the staff in College of ED Office( jenny
Tiffany, Kimber, Kris, etc.)should be able to help
you with access to this room, and there is no
specific end user at this time so no admin. I have
asked that they call in a service request for
admin access once the end user has be determined
and it is needed.  The room has multiple stations
and this will be an additional station, Mark
Should be putting in a request with Teresa for
Jack activation in that room for the addition.
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