Service Request Ticket - # 39316

Service Request Information

CONTACT Name Helppie, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2010 01:16 PM
Department Creative Arts/Music Phone 88876
Location Email helppik@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090899[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Intel core 2 Duo #Z0J7
Serial No. W80164ZUATP Location PDR

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software Microsoft Office for Mac 2008 from P0074772,

Wired NIC 58:B0:35:F2:95:DF


Wireless NIC F8:1E:DF:EB:B6:5C


Bluetooth NIC 58:B0:35:8E:8F:8E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 23, 2010 01:23 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 22, 2010 09:31 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Sep 21, 2010 01:16 PM 
this will be on counter in ITC008 with GFA Setup form
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