Service Request Ticket - # 39317

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2010 01:31 PM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090955[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. D60LFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0074772,OLD Darla software: FileMaker Pro 11 from P0082690, Windows CenoPDF(office Plug-in) from P0065181 transferred from W#20060245 for Darla MARCH2011. VSI_RecTrac client

Wired NIC 00:26:B9:8E:69:EE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Sep 23, 2010 11:27 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Sep 23, 2010 11:27 AM 
She is very happy with her setup. Just needs Mike
ross to install her Astra.
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Nathan Higginbotham Sep 22, 2010 01:19 PM 
imaging in progress
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Dale Goodell Sep 22, 2010 12:03 PM 
Task reassigned to Nathan Higginbotham.
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Dale Goodell Sep 22, 2010 09:31 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Sep 21, 2010 01:31 PM 
This will be on counter in ITC008 with GFA setup form
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