Service Request Ticket - # 39335

Service Request Information

CONTACT Name Laux, Tami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2010 08:37 AM
Department Student Health & Counseling Center Phone 88850
Location Email lauxt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100182[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 49D6NM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8C:04:79

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 22, 2010 09:43 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 22, 2010 09:43 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 22, 2010 09:43 AM 
needed admin rights
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Teresa Hutchinson Sep 22, 2010 08:40 AM 
She would like this done asap because she needs 
to use this computer at the front counter today.
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Teresa Hutchinson Sep 22, 2010 08:37 AM 
They need the software New Soft Expressed loaded 
on to their machine at the front.
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