Service Request Ticket - # 39349

Service Request Information

CONTACT Name Nerz, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2010 11:33 AM
Department Natural Science Division Phone 89709
Location Email nerza@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20091278[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 5371KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software MS Office Pro Plus 2007 license from P0074819, MathType 6.9 WIN from VISA2012003425

Wired NIC B8:AC:6F:83:F0:71


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Oct 01, 2010 10:57 AM
Status changed from (2) Scheduled to (5) Completed
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Dale Goodell Sep 30, 2010 04:11 PM
Status changed from (1) Pending to (2) Scheduled
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Tricia Flaherty Sep 29, 2010 02:49 PM
Dale if you need help getting out high priority Setups please 
ask for help from the student techs
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Tricia Flaherty Sep 29, 2010 02:49 PM
Dale if you need help getting out high priority Setups please 
ask for help from the student techs
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Tricia Flaherty Sep 29, 2010 02:48 PM
****This is an email****
From: Andrew Nerz 
Date: September 29, 2010 2:35:01 PM PDT
To: flahert@wou.edu
Subject: Computing question

Hello,

My name is Andrew Nerz and I am a recent instructor with 
the math department here at WOU.  I believe Sharyne spoke 
with you a while ago about having a pc set up in my office in 
Room 126 in the Math & Nursing Building.  Currently, there is 
a mac in my office, but it won't even allow me to log on 
(perhaps an internet connection problem).  Do you know 
when I will have a computer that I can use?  Please let me 
know if there is anything I can do to speed up the process.  
Thank you for your time and help.

-Andrew
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Dale Goodell Sep 28, 2010 08:27 AM
Task reassigned to Dale Goodell.
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Tricia Flaherty Sep 23, 2010 01:18 PM
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Sep 23, 2010 01:18 PM
I moved to counter in ITC008
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Tricia Flaherty Sep 22, 2010 11:33 AM
This is a SWAP of a PC station for a MAC, Please
bring MAC back to TRICIA as it will be reallocated
for a different department  This station is on the
counter by my desk with NEW Equip form
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