Service Request Ticket - # 39391

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2010 02:03 PM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040649[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 1VH8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 1vh8z61 Location ITC Fee Payment (was HU/April Carothers)

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0051751, Contribute 3.0 with CPS from P0057048

Wired NIC 00:11:43:BB:13:F4

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 23, 2010 02:22 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 23, 2010 02:22 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 23, 2010 02:22 PM 
****This is an email****
Debbie,

April Carothers has been granted administrative
rights on computer # 20040649[Edit Inv], the next time she
logs into it, she will have administrative rights
to it.
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Brian Berkley Sep 23, 2010 02:22 PM 
Done.
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Jackie Digmann Sep 23, 2010 02:03 PM 
Debbie called to request the administrator be
changed on an office computer where the original
person is no longer working. She would like it to
be changed to:
    April Carothers
as soon as possible.
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