installed his last license key and everything worked.

The license key has shown up.

****This is an email****
Yes, please - and it is the computer that is
directly in front of the door when you walk into
ED 202 - my computer in my office is OK.

It is not a great hurry.

Thanks,
Karen


On 11/05/10 10:48 AM, UCS ServiceRequest wrote:
> Hello Karen,
>
> Ok great!  You are still interested in having
someone come and put Microsoft Word and Excel 2003
on your computer?  I can create another task for
that request if you would like.
>
> Thank you,
>
> Karisa Mueller
>
> On 11/05/10 10:34, Karen Johnson wrote:
>> Oh - he just left - my printer is
fixed!!!!!!!!!!!!!!!!!!!!!
>>
>> Karen
>>
>>
>> On 11/05/10 10:27 AM, UCS ServiceRequest wrote:
>>>
>>> Hello,
>>>
>>> I have added that information as well to the
task. 
>>>
>>> Thank you,
>>>
>>> Karisa Mueller
>>> On 11/05/10 09:59, Karen Johnson wrote:
>>>> Karissa, I have another issue with another
computer -
>>>>
>>>> I'm currently at the front desk and I need
Microsoft Word and Excel - version 2003 - if
possible, loaded to this computer - WOU #20070541.
>>>>
>>>> Thanks,
>>>> Karen
>>>>
>>>>
>>>> On 11/05/10 09:42 AM, UCS ServiceRequest wrote:
>>>>> Hello Karen--
>>>>>
>>>>> Okay, thank you for the added information!
>>>>>
>>>>> Karisa Mueller
>>>>>
>>>>> On 11/05/10 09:28, Karen Johnson wrote:
>>>>>> Karissa, it prints garbage - when I try to
print an email I get 10 pages or so of junk!
>>>>>>
>>>>>> I tried to print a word document and left
it in the printer for an example.
>>>>>>
>>>>>> When this happened last time I turned off
the printer for several days & tried it again and
then it worked!
>>>>>>
>>>>>> Thanks,
>>>>>> Karen
>>>>>>
>>>>>>
>>>>>> On 11/05/10 09:09 AM, UCS ServiceRequest wrote:
>>>>>>> Hello Karen,

will go back and try to reinstall the license key.

went to his office and tried the new license key
that they gave him and it still wouldnt work. so i
emailed it again.

****This is an email****
This message is for Gabe:
The R2V software is still having validation
issues. I received a new license key but it still
doesn't seem to be working. If he can come by and
try it out again that would be wonderful.
Thanks,
Pat

-- 
Patrick Aldrich
Fingerprint Analysis Characterization Team 
Western Oregon University 
Monmouth, OR 97361 
(503) 838-9498

Installed the licence key for the second computer.

called and left vmail, and said that i would go
there first thing tomorrow morning to get this all
straightened out.

emailed the company letting them know that Patrick
still hasn't received his license key yet.

fixed one of the computers in the office, just
waiting for Patrick to call back when he gets the
email with the second user key file so i can go
over and install it for him.

****This is an email****
Hi Tricia,
I'm not sure if you are the one I should be 
talking to about this issue. If you are not 
please let me know who I should contact.
Anyways, we purchased two copies of the Able 
software R2V. This software was installed on our 
machines a few weeks ago when I was not here. I 
went to use it yesterday and found out that the 
software had not been validated. So following the 
instructions in the readme.txt file which states:

"Installation:

Run “r2vsetup.exe” and follow the on screen 
instructions to install.

If you are evaluating the demo version, you can 
ignore the license validation message box and 
continue to use R2V. Without a validated license, 
R2V will run in demo mode and the file exporting 
functions will be limited to the demo images or 
images smaller than 256 by 256 in pixels.

If you have purchased a R2V license, the first 
time you run R2V, a License Validation dialog box 
will appear. Please use the “Validate License” 
button to email the “user.key” file (located in 
the "Documents\R2V" folder) 
to "license@ablesw.com" to receive 
a “license.key” file. Save the “license.key” file 
to your "Documents\R2V" folder to complete the 
license validation process."

So I emailed the license.key file to the email 
given, and I received the following response:
Hi,

We could not verify your purchase information to 
validate your
license.

Please send us your detailed contact info, 
invoice number and purchase
date to verify.

If you would like to make a purchase, you can do 
so from our website
at http://www.ablesw.com.

You can continue to use the trial version by 
skipping the validation process.

Thank you for contacting Able Software.

Could you (or have someone) send me the 
information that they require to validate the 
software? Also, could I get the hard copies of 
the software, they were not left here after the 
installation was done.
Thanks,
Pat

Install software on two stations in NS021:
Partick Aldrich, NS021 W#20090757     
student machine, NS021 W#20090758 
Install info is at:
T:\R2V_AdvRastertoVector