Service Request Ticket - # 39415

Service Request Information

CONTACT Name Findtner, Rob   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2010 02:18 PM
Department Admissions Office Phone 88211
Location Email findtnr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040674[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. f3t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:14:2B

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Sep 27, 2010 10:19 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Sep 27, 2010 10:19 AM 
replaced power supply.
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Gabriel Thrash Sep 27, 2010 09:40 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Sep 27, 2010 08:47 AM 
called and left vmail.
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Joshua Johnson Sep 24, 2010 02:18 PM 
The student worker computer is acting like it
wants to go to sleep. The computer will shut off
the screen and when the student worker goes to
move the mouse to turn the screen on nothing
happens. She has to turn the computer all the way
off and turn it back on before the screen will
start to work again. 

88227
Jennifer Newby
jnewby06@wou.edu
groupvisit@wou.edu
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