Service Request Ticket - # 39417

Service Request Information

CONTACT Name Jones, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2010 02:44 PM
Department Creative Arts/Theater-Dance Phone 88263
Location Email jonesd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090786[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. QP0061EJ5PK Location PDR

CPU Intel Core 2 Duo 3.06GHz(3MB L2, 1066MHz)


OS Unknown Software Microsoft Office for Mac 2008 from P0073888

Wired NIC D4:9A:20:DD:60:E0


Wireless NIC D4:9A:20:5D:A6:A2


Bluetooth NIC 64:B9:E8:E5:AC:81

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Teresa Hutchinson Oct 20, 2010 07:40 AM 
****This is an email****

Thank you, Kurt - I will pick it up as soon as I 
can - likely Thursday morning or afternoon.
Marita
Add Attachment
Teresa Hutchinson Oct 20, 2010 07:40 AM 
Task reassigned to Adam Wehner.
 Add Attachment
Teresa Hutchinson Oct 20, 2010 07:40 AM 
****This is an email****

Marita,

It looks like we have the key board here. The one 
that was damaged in the bottom left hand corner. 
I will leave it at the service request desk for 
you to pick up if you would like. The service 
request desk is located in ITC 009. It is the one 
story building that is between the Administration 
building and ITC. Our door faces the parking lot 
behind the administration building. 

Thanks,
Kurt
Add Attachment
Gabriel Thrash Sep 27, 2010 09:00 AM 
Task reassigned to Todor Todorov.
 Add Attachment
Gabriel Thrash Sep 27, 2010 09:00 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Todor Todorov Sep 24, 2010 03:33 PM 
This is for Marita Cardinal in OPE 209

The keyboard was bent in the bottom left corner. I
took a spare one to her office. I straightened her
old one and it is working now. If she wants to use
her original one, someone can go take it back to
her. It's sitting by my desk area with a note on it.
Add Attachment
Joshua Johnson Sep 24, 2010 02:51 PM 
Todor is taking a mac keyboard down
 Add Attachment
Joshua Johnson Sep 24, 2010 02:44 PM 
Deborah's keyboard is not working. I have had her
restart her computer and this has not fixed the
issue. There are lights on the keyboard, it will
not let her type.

88263
OPE 208
 Add Attachment