Service Request Ticket - # 39459

Service Request Information

CONTACT Name Walczyk, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2010 12:12 PM
Department Creative Arts/Music Phone 88274
Location Email keveli@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080373[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 24in, Intel Core 2 Duo #Z0FF
Serial No. SQP83713DZE7 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand), MS Office MAC 2008 from P0067762, Adobe Design Premium CS5 Mac from P0075910 installed as CS4 Design Premium for Kevin 6-2010

Wired NIC 00:22:41:33:F2:76


Wireless NIC 00:21:E9:E2:DF:10


Bluetooth NIC 00:23:12:37:A1:0F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jan 13, 2011 02:37 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jan 13, 2011 02:37 PM 
installed and updated
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Todor Todorov Jan 07, 2011 01:16 PM 
Task reassigned to Todor Todorov.
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Nathan Higginbotham Nov 03, 2010 02:15 PM 
Status changed from (1) Pending to (4) On Hold
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Nathan Higginbotham Nov 03, 2010 01:28 PM 
Hi Nathan,

I've replied to 2 of the phone messages and one
email earlier this term. I also asked Tricia to
pass the following message along: I am currently
on sabbatical and will not be on campus until
Winter term. I would please ask that we put off
the installation until January when I am back on
campus.

Thanks!
-KW
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Nathan Higginbotham Nov 01, 2010 01:45 PM 
Hello,

I am emailing you about installing CS5 on your
mac. We have left several voice-mails but have not
received a response yet. We are wondering when 
you will be in your office so we can install that
for you. you can also call 88925 on campus and
give us the times as well. The task number for you
is 39459.

Thanks,

Nathan Higginbotham- UCS Tech
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Gabriel Thrash Oct 14, 2010 12:20 PM 
called and left vmail.
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Todor Todorov Oct 11, 2010 09:38 AM 
left a VM asking for available day/time
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Jordan Colton Oct 05, 2010 11:28 AM 
called and left a vmail
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Gabriel Thrash Sep 29, 2010 09:16 AM 
called and left vmail.
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Tricia Flaherty Sep 27, 2010 12:16 PM 
same software title as Service Request #39461 for 
Scott Grim
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Tricia Flaherty Sep 27, 2010 12:12 PM 
I have disk media COPY on my bulletin board for 
the install of this software(not yet on T: DRive)
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