Service Request Ticket - # 39461

Service Request Information

CONTACT Name Grim, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2010 12:16 PM
Department Creative Arts/Theater-Dance Phone 88417
Location Email grims@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080359[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.66GHz Intel Core 2 Duo # Z0FE
Serial No. SQP8350JWZE6 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand), MS Office 2008 for MAC from P0067558, Adobe Design Premium CS5 MAC from P0075621 installed as Adobe CS4 Design Premium for MAC July 2010, Apple Final Cut Studio 2 from P0067508 to be replaced by Apple Final Cut Studio 3 from P0075620

Wired NIC 00:22:41:2F:B1:CE


Wireless NIC 00:21:E9:E2:CD:A7


Bluetooth NIC 00:21:E9:D7:C9:B9

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Nov 18, 2010 02:37 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Nov 18, 2010 02:27 PM 
installed on both machines
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Todor Todorov Nov 17, 2010 04:13 PM 
Task reassigned to Todor Todorov.
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Todor Todorov Nov 17, 2010 04:13 PM 
tomorrow between 1 and 5 (the earlier the better)
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Nathan Higginbotham Nov 01, 2010 01:49 PM 
Left a voicemail. He was not in and has laptop
with him.
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Katie Halvorson Oct 11, 2010 11:19 AM 
Any afternoon works for him.  As long as he knows
you are coming then he can be there. 

Needs software on both computer and laptop.
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Todor Todorov Oct 11, 2010 09:40 AM 
left a VM asking for available day/time
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Gabriel Thrash Sep 29, 2010 09:17 AM 
called and left vmail.
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Tricia Flaherty Sep 27, 2010 12:16 PM 
I have Disk media COPY on my bulletin board for 
the install of this software(not yet on T:Drive)  
also same software title as Service Request 
#39459 for Kevin Walczyk
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