Service Request Ticket - # 39474

Service Request Information

CONTACT Name Beebe, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2010 01:34 PM
Department Business/Economics Division Phone 88799
Location Email beebej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090994[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K74445042345S Location PDR
TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Teresa Hutchinson Oct 01, 2010 02:09 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Oct 01, 2010 02:09 PM 
she got a new monitor
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Lance Jewett Sep 28, 2010 11:53 AM 
It did it when i restarted. I switched it to the
2nd DVI converter spot and it went away. It didnt
turn back when i was there. Going to check back.
Professor Yang was there so couldnt test her monitor
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Lance Jewett Sep 28, 2010 11:51 AM 
Task reassigned to Lance Jewett.
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Gabriel Thrash Sep 28, 2010 08:38 AM 
called and left vmail.
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Brian Berkley Sep 27, 2010 01:40 PM 
called and spoke to her, for right now she says
its fine, but would like someone to look at it
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Brian Berkley Sep 27, 2010 01:39 PM 
take dvi cable and splitter with you, see if its
the cable, or the monitor, or video card
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Teresa Hutchinson Sep 27, 2010 01:34 PM 
Her monitor went to sleep mode and when it did it 
went to yellow and white and will not refresh to 
normal.
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