Service Request Ticket - # 39478

Service Request Information

CONTACT Name Polinder, Fred   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2010 01:48 PM
Department International Education & Development Phone 88216
Location Email polindef@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071167[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. FN8SFG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066324 installed as Office Pro 2003

Wired NIC 00:1E:C9:73:14:89

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 27, 2010 02:54 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 27, 2010 02:54 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Sep 27, 2010 02:54 PM 
****This is an email****
Fred,

All done.  The next time you log on to that
computer, you will have admin rights.
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Brian Berkley Sep 27, 2010 01:51 PM 
****This is an email****
Fred,

I need the WOU # of the computer you need to be
able to Zoom Text on.
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Teresa Hutchinson Sep 27, 2010 01:48 PM 
He would like to have Zoom Text loaded on the 
reception computer but it needs admin rights.
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