Service Request Ticket - # 39495

Service Request Information

CONTACT Name Huston, Shaun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2010 07:29 AM
Department Social Science Phone 88296
Location Email hustons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040554[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W850303RPNZ Location ITC Fee Payment

CPU G5 1.8GHz


OS Software MS Office 2004 Pro from P0050866, Final Cut Express HD v3.5 from P0060467

Wired NIC 00:11:24:70:1C:52

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Sep 28, 2010 08:02 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Sep 28, 2010 08:02 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Sep 28, 2010 08:02 AM 
replaced his keyboard and mouse. the keyboard is bad.
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Teresa Hutchinson Sep 28, 2010 07:29 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Teresa Hutchinson Sep 28, 2010 07:29 AM 
Can not get on his computer at all.  Needs help 
ASAP.
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Teresa Hutchinson Sep 28, 2010 07:29 AM 
USB is over current notice. USB device is drawing 
to much power.  The port it's attached is about 
to be deactivated.
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