Service Request Ticket - # 39553

Service Request Information

CONTACT Name Schaumburg, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2010 08:13 AM
Department Business Services Phone 88361
Location Email schaumburga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080859[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. FZ2RLJ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0069666 installed as Office Pro 2003, Adobe Dreamweaver CS4 for WIN from P0072267

Wired NIC 00:21:70:58:81:87

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Sep 29, 2010 09:02 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Sep 29, 2010 09:02 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Sep 29, 2010 09:02 AM 
cleaned out the dust from the computer. but is
started fine. I couldnt find anything wrong.
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Teresa Hutchinson Sep 29, 2010 08:13 AM 
Computer will not turn on making loud horrible 
sound.
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