Service Request Ticket - # 39554

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2010 08:15 AM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20071236[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Ultrasharp 2208WFP 22in monitor
Serial No. CN0R289D7161885LBJ0U Location PDR 2023 Giveaway
TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Sep 29, 2010 02:37 PM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Sep 29, 2010 02:37 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Sep 29, 2010 02:37 PM 
Wireless card was off. Also needed to change WOU
secure to first priority over other wireless networks.
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Brian Berkley Sep 29, 2010 01:44 PM 
Priority changed from (3) Priority to (2) High Priority.
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Gabriel Thrash Sep 29, 2010 10:01 AM 
 called and left vmail.
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Teresa Hutchinson Sep 29, 2010 08:15 AM 
He said it has worked in the past but starting 
yesterday it doesn't see the WOU guest or secured 
network.
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Teresa Hutchinson Sep 29, 2010 08:15 AM 
His computer is not seeing the WOU wireless 
network.  Started happening yesterday.
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