Service Request Ticket - # 39592

Service Request Information

CONTACT Name Beaird, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2010 04:46 PM
Department College of Education Phone 88623
Location Email sarahb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070779[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz,4M, VT, 1333MHz FSB
Serial No. DGF61G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065410

Wired NIC 00:1E:C9:64:7E:FD

TECHS Submitted by Adam Wehner Contact wehnera@wou.edu 88624
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Sep 30, 2010 07:56 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 30, 2010 07:56 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Sep 30, 2010 07:56 AM 
Sarah,

Your computer has a license for Office 2007.  Go
to start, run and type \\plowking\office2k7\setup.exe

Click OK.

It will upgrade Office 2003 to Office 2007 and
likely reboot the system when it finishes.

Please call me if you require assistance.
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Adam Wehner Sep 29, 2010 04:46 PM 
Mainly she need excel but the whole office will
need to be updated.
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