Service Request Ticket - # 39619

Service Request Information

CONTACT Name Lake, Al   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2010 02:14 PM
Department Computer Science Division Phone 88505
Location Email lakea@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090570[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71PTFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:82:CA

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Oct 05, 2010 08:30 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Oct 05, 2010 08:30 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Oct 05, 2010 08:30 AM 
Added to local admin group
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Gabriel Thrash Oct 04, 2010 11:35 AM 
called and left vmail.
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Nathan Higginbotham Oct 01, 2010 10:55 AM 
Elton didn't have a key and Portia was not it.
Wait till Monday.
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Brian Berkley Oct 01, 2010 09:06 AM 
Okay. I'll get that for you when I am back in my
office on Tuesday. I turned off the computer
yesterday when I left.
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Brian Berkley Oct 01, 2010 08:53 AM 
Brian,

I'm not sure which request this is for. What are
we talking about?
If it is the Canon printer in ITC 305, the IP
address is 140.211.114.100

If this is about something else, please let me know.

Thanks.
On 09/30/10 02:17 PM, Brian Berkley wrote:
>  Al, I need the WOU # off the tower.
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Katie Halvorson Sep 30, 2010 02:14 PM 
****This is an email****
Would you give me local adminstrative rights to
install my HP Deskjet 6980 printer?
Let me know if I am not supposed to have my own
printer in my office. This printer does have a tag
on it with my company name.
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