Service Request Ticket

Service Request Information

CONTACT	Name	Crawford, Leonard	Date	Oct 01, 2010 12:00 PM
	Department	Registrar’s Office	Phone	88186
	Location		Email	crawfordl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091283 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	53KZJM1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	53KZJM1	Location	PDR 2023 Giveaway
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2007 license from P0074819
	Wired NIC	B8:AC:6F:83:F6:23

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Oct 05, 2010 04:18 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Katie Halvorson	Oct 04, 2010 10:59 AM	Jesse Poole computer (20091284) folders aren't back on there. They were folders on his desktop and was hoping to get 2 of the 4 back. Word documents and PDF that he would like back on his new computer.	Add Attachment
Dale Goodell	Oct 04, 2010 10:18 AM	Veterans Station at front desk finished.	Add Attachment
Dale Goodell	Oct 04, 2010 08:10 AM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Oct 01, 2010 12:19 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Oct 01, 2010 12:02 PM	Task reassigned to Tricia Flaherty.	Add Attachment
Tricia Flaherty	Oct 01, 2010 12:00 PM	Leonard is a general point of contact in Reg Office he may have a more direct contact for these two stations in mind, They will be on counter in ITC008 with GFA Setup form AD104 Veterans #1 W#20091283 and 20091358 AD104 Veterans #2 W#20091284 and 20091359	Add Attachment